State Farm® Insurance Agent Katee Loftis Collett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cassie Simpson
November 3, 2025
5
out of
5
rating by Cassie Simpson
"Love love LOVE state farm! My personal insurance person is Katie, & I LOVE her! State farm is the only insurance company thats worked with me if I need it, & is always there when I need them! & the cheapest rates too! I couldnt be happier with them & I plan on staying with them as long as I am diving! HIGHLY recommend!"
We responded:
"Cassie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Katee"
David Kranz
November 1, 2025
5
out of
5
rating by David Kranz
"Thank you all"
We responded:
"David, thank you so much for taking the time to leave a positive review! We appreciate you and your support. - Katee"
Logan Wagers
October 31, 2025
5
out of
5
rating by Logan Wagers
"Very professional and easy to work with"
We responded:
"Logan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Katee"
Shaun Davis
October 24, 2025
5
out of
5
rating by Shaun Davis
"Autumn was amazing! Super helpful and went above and beyond!!!!"
We responded:
"Shaun, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Katee"
Kelli Turner
October 23, 2025
5
out of
5
rating by Kelli Turner
"Amazing people! They always go above & beyond for their customers!"
We responded:
"Kelli, Thank you for the opportunity to serve your insurance needs! - Katee"
Makenna Mcglone
October 23, 2025
5
out of
5
rating by Makenna Mcglone
"Jacob was amazing!!! Very quick and efficient 10/10"
We responded:
"Makenna, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee"
Natalie
October 23, 2025
5
out of
5
rating by Natalie
"Kristen at State Farm is an absolute help. She was patient and understanding of getting me insurance. I definitely recommend going to State Farm such amazing staff!"
We responded:
"Natalie, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Katee"
Shelby Lunsford
October 23, 2025
5
out of
5
rating by Shelby Lunsford
"Jacob was AMAZING! He has been working with me for three years to get the me the coverage and price to be where I wanted it! If you’re thinking of using a new insurance, I couldn’t recommend Jacob enough! He’s the guy to get you right!"
We responded:
"Shelby, We care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Katee"
Haley Trayner
October 21, 2025
5
out of
5
rating by Haley Trayner
"Wonderful service and great assistance!"
We responded:
"Haley, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Katee"
Amber Lunsford
October 21, 2025
5
out of
5
rating by Amber Lunsford
"Abigail is wonderful to work with! She took the time to explain all my options, answered every question, and helped me find the best coverage for my needs. It’s rare to find someone so patient and kind. I highly recommend!"
We responded:
"Amber, thank you for sharing this awesome feedback about Abigail's service. The best compliment my team and I can get is being recommended to others! We appreciate your support. - Katee "
ANB 123
October 18, 2025
5
out of
5
rating by ANB 123
"Thanks Autumn for all that you do!! -Ashleigh"
We responded:
"Ashleigh, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Katee"
Brandon Rosebrough
October 17, 2025
5
out of
5
rating by Brandon Rosebrough
"Really easy to get my insurance switched over. Nice small talk so it’s not quite."
We responded:
"Brandon, thank you for the opportunity to serve your insurance needs and your positive review! We appreciate you. - Katee"
casey williams
October 8, 2025
5
out of
5
rating by casey williams
"Soo patient and amazing follow up! Not to mention great customer service and incredibly sweet!! Would 10/10 recommend Autumn!"
We responded:
"Casey, We will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Katee"
Poppy Spradlin
October 8, 2025
5
out of
5
rating by Poppy Spradlin
"Autumn was so helpful and accommodating with all the forms, surveys, questionnaires, etc. Not only did she do her job efficiently and with professionalism, she is also so kind and enthusiastic that it made the experience easy and pleasant. Cannot recommend her enough!"
We responded:
"Poppy, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Katee "
justin jent
September 26, 2025
5
out of
5
rating by justin jent
"Easy process cheap insurance and great people thank you Jacob!"
We responded:
"Justin, thank you for taking the time to share this with us! We are always here to help. - Katee"
Lukas Emerson
September 3, 2025
5
out of
5
rating by Lukas Emerson
"Brooke done a great job and got me a hell of deal on insurance thank you"
We responded:
"Thank you for sharing, Lukas! So happy to hear that Brooke took such great care of you. We appreciate your support! - Katee"
Anonymous Anonymous
August 22, 2025
5
out of
5
rating by Anonymous Anonymous
"Autumn is the best and love how personable and friendly she is and to work with."
We responded:
"Thank you so much for your kind words about Autumn! We appreciate the positive review. - Katee"
Angela Fields
August 22, 2025
5
out of
5
rating by Angela Fields
"We love Katie Loftis office. Our family recently experienced a tornado, that damaged our home and cars. We had no idea where to start. Madison has been helping us with our claims since day one. She has went above and beyond for us. She comforted us and reassured us that everything would be handled and our family taken care of. Madison has treated us like family. She is always available to take a call, email or text. Madison has literally been by our side throughout this entire experience. We cannot thank Madison and the entire Katie Loftis office enough. There are no words to express how much we appreciate them. Madison is extremely knowledge and professional. She is dependable and is always looking out for our best interest."
We responded:
"Angela, thank you so much for your kind and thoughtful review! We're truly sorry for what you and your family had to go through, but we're so grateful that we could be there to support you during this difficult time. I am so happy to hear that Madison took such great care of you. She truly is the best! Please don't hesitate to reach out if you ever need anything - we are always here to help! Thank you again for such kind words. We appreciate you. - Katee"
Stephanie McClarrie
August 21, 2025
5
out of
5
rating by Stephanie McClarrie
"I've been insured with Katee's office since she opened. I've carried State Farm for decades and I must say her office and team, and in particular Madison is the best people I've ever dealt with. They're knowledgeable, kind, considerate, and always respond quick to every need I've had. Over the past couple of years we’ve had some major life changes, children becoming adults and moving on their, a death in the family, changing our status from renting to owning a home and they’ve always been right there just when I need them and Madison has never failed to answer all my questions and always give me her best service!"
We responded:
"Thank you so much for the heartfelt review, Stephanie! We are so honored to have earned your business and to have you as a part of our agency family! It is our pleasure to be able to assist you with any of your insurance questions or needs. We look forward to helping protect you and bringing you peace of mind for many more years to come!"
Genesis McClarrie
August 21, 2025
5
out of
5
rating by Genesis McClarrie
"Madison was extremely helpful!"
We responded:
"Genesis, thank you so much for sharing! - Katee"
Megan Hall
August 21, 2025
5
out of
5
rating by Megan Hall
"Gave me a great deal on my insurance thank you Madison"
We responded:
"Megan, thank you for the 5-star review! Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any questions or need further assistance, please don't hesitate to reach out. - Katee "
Courtney Robinson
August 16, 2025
5
out of
5
rating by Courtney Robinson
"Great rate! Jacob was fantastic to work with! Very knowledgeable and answered every question!"
We responded:
"Thank you Courtney, we're so lucky to have Jacob! "
Jacquelyn Elliott
August 15, 2025
5
out of
5
rating by Jacquelyn Elliott
"I love this firm--especially Katee and Madison. Madison goes out of her way any time I need something to make me feel like I am the ONLY customer she has. She remembers me by name, my account, and all of my needs. This is the type of employee we all want to encounter as a customer!"
We responded:
"When Madison's working with you, you are the only customer on her mind! Thanks for such a great review of your experience with her. We appreciate such awesome compliments to our team"
Melissa Fields
August 15, 2025
5
out of
5
rating by Melissa Fields
"I've been with Katie Loftis Collett-State Farm Office for several years now and absolutely love this office. I've been dealing with Madison for the last few months about my insurance policy and she has went above and beyond to help me make sure I have the right insurance plans not only for my home and vehicles but for my future as well. She is always available whenever I need her and I appreciate her so much. They are all awesome and will help you anyway they can!!!!"
We responded:
"We always want to make sure you are protected! Thanks for the wonderful review Melissa. We're here to help anytime"
Chastity Henson
August 15, 2025
5
out of
5
rating by Chastity Henson
"Autumn has went above and beyond helping me get our homeowners insurance on track. The whole office is great and has helped with anything that’s been needed."
We responded:
"Autumn is so great at helping with homeowners insurance. Thank you for being a great customer and for this wonderful review of our office"